Automotive Parts and Service Operations
The Automotive Parts and Service Operations program at Centennial College is the perfect program to help you fill the need for trained support staff within the backbone of the auto industry — whether you’re launching your first career, a new career, or want to round out your automotive education and skill base with an emphasis on operational management support.
About the program
The School of Transportation has worked closely with industry partners to create a program that will position you as a top candidate in an underrepresented area of the industry, even if you have no previous experience. The result is the first post-secondary program in Canada that will give you the knowledge and practical expertise of parts service, warranty administration, customer relations and business operations through hands-on training.
Automotive Parts and Service Operations has the full support of the Trillium Automobile Dealers Association (TADA), which represents more than 1,000 new car dealers in Ontario. As such, the Automotive Parts and Service Operations program at Centennial College is an excellent choice if you’re just finishing high school or are a graduate of the Automotive Foundations or Techniques programs. Mature students and automotive technicians will also find this program an excellent pathway to a new career or a career change within the industry.
- Service Consultant Advisor/ Customer Relations Representative
- Warranty Administrator
- Control Tower
- Service Coordinator / Service Scheduler / Customer Retention
- Parts Advisor – retail / wholesale
- Parts Wholesale Representative
- Inventory Control
- Aftersales departments Assistant Manager in training